Privacy Policy

Your privacy is important to us. The following statement describes the privacy practices we use on the PureSleep website (“Website”). Please note this Privacy Policy applies only to and and not to any other sites that you may access from the Website.


The Pure Sleep Company (“Company” or “we”) collects information volunteered by the visitor in placing orders, registering or participating in surveys and in inquiring about, applying for and opening an account such as your: name, address, telephone number, professional license information and practice name. We use this information to administer our business activities, provide customer service, offer products and improve our Website. We also use your information to provide special information regarding our products or to contact you regarding your order. We do not disclose your personally identifiable information to unaffiliated third parties for their independent use unless pursuant to confidentiality agreements. We may share your information with our suppliers, agents or contractors pursuant to agreements with our suppliers, but we do not rent or sell our customer list. Any financial data gathered is used strictly for the purposes of processing or completing the financial transaction for your order. When you enter credit card information, it goes directly to a secure third-party payment processor and we do not store it or even have access to it.


The Website may include interactive forums such as message boards and chat rooms. Please note: personal information disclosed in such areas is public and becomes public information. Use caution when deciding to disclose your personal information.


This Website may contain links and/or other interfaces to sites not owned or managed by Company or its affiliates. Company provides such links and/or interfaces solely for the convenience of our visitors. Company is not responsible for the accuracy, legal or regulatory compliance, decency, or any other aspect of the content of such sites, and such sites are not investigated, monitored, or checked for accuracy or completeness by Company. The inclusion of links and/or interfaces to such sites does not imply approval or endorsement of the site by Company or any association with its operators. We urge you to read the terms of use policies on these sites before utilizing their products or services as Company is not responsible for the privacy practices or content of these sites.


If you supply us with your street address, e-mail address, phone number or fax number, you may receive periodic mailings, calls or faxes from us with information about products or upcoming events. If you do not wish to receive such mailings or calls, you may “opt out” by writing to this addresses: The PureSleep Company, 900 Larkspur Landing Circle, Suite 207, Larkspur, CA 94939, or send a message from our support page.


If you elect to use our Tell-a-Friend referral function to inform a friend about our products, we may ask you for the friend’s name and e-mail address as well as your name and e-mail address. We will email the friend or instruct your email client to send an email inviting them to visit Website. We may store this information for the sole purpose of sending this e-mail and for tracking the success of the referral program. The friend may contact us as provided herein to request the removal of their information from our database.


You are not required to register or provide us with any personal information in order to view public information on our Website. However, you are required to provide us with personal information before you can purchase products. If you decide to contact us by email or through our support page, you will be asked to provide certain information so that we may contact you. We will ask you to provide your name, telephone numbers, e-mail address, friend name and email (for Tell a Friend), and comments.

In addition to the information you volunteer, our web server uses collects such information as the domain name of the site providing you with Internet access, the Internet protocol (IP) address used to connect your computer to the Internet, your browser type and version, operating system and platform, the average time spent on our Website, pages viewed, information searched for, access times and other relevant statistics. We may share browsing behavior while our Website with analytic tracking services, including but not limited to that of Google, Inc for the sole purpose of obtaining site traffic reports for our use.

We use cookies to store encrypted session information when you browse our Website. Cookies are small computer files transferred to your computer’s hard drive. You may delete cookies anytime by following instructions usually available on your browser’s help menu. However, our Website will not operate properly if you instruct your browser to reject cookies we attempt to create.

We may use third-party advertising companies to serve ads on our behalf. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. You may Opt-out through Network Advertising Institute.

To the extent required or permitted by law, we may also collect, use and disclose personal information in connection with security or law enforcement investigations or in complying with legal requirements. The Company will cooperate with inquiries made by the Federal Trade Commission or other regulatory authorities.

In the event you have any questions concerning this Privacy Policy or the information you have provided, you should contact us through our support page.


We take commercially reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use, and we periodically review our security measures. Although there is no way that any website can absolutely guarantee the security of your information, The Company is committed to employing reasonable security measures. However, you are responsible for keeping your login information and passwords confidential. The Company encrypts your information while it is being transmitted over the Internet, but please be aware that these protection tools do not protect information that is not collected through our Website, such as information provided to us by e-mail. Company has no liability to you or any third party arising out of any such loss, misuse, destruction or alteration.


Depending on the type of account you have established with us, The Company may not offer or allow the modification or deletion of your information through our Website. You may contact us through our support page and request that your information be modified or deleted. Resellers can update their account information by contacting us through our support page. Please be advised that changes to Reseller account information may require us to re-verify Reseller’s license which may result in longer shipping time for Reseller’s next order.


By using our Website you consent to our collection and use of your information as described in this Privacy Policy. If you do not want us to use your information to contact you for promotional reasons, you may elect to opt out from all such communications when initially providing us with your information and may subsequently click on the “unsubscribe” link on any of our promotional emails. If you opt not to receive promotional communications from our company, we will still provide you with the best possible products and services to the extent possible, and this involves retaining your personal information in case we have a need to contact you for safety reasons. If you do not agree to the terms of this Privacy Policy you should exit our Website immediately.


We reserve the right to modify this Privacy Policy and related business practices at any time by posting updated text on this Website. We recommend you read this Privacy Policy each time you visit our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will mean you accept those changes.


This Privacy Policy is subject to all other provisions of the Terms Of Use, which are incorporated fully herein by reference, including but not limited to the section titled ("NO WARRANTY") of the Terms of Use.

Thank you for visiting our Website, and for taking the time to read this Privacy Policy.


The Pure Sleep Company
900 Larkspur Landing Circle, Suite 207
Larkspur, CA 94939 USA
+1 415-578-3882

Last Updated: July 24, 2020


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